YOUR DOG, OUR ONLY FOCUS: INSIDE SOUTH WALES’ MOST TRUSTED PET BOARDING HOME

Poochee Care was built on a simple truth: leaving your dog is never easy. It can be stressful, worrying, and overwhelming, and the search for someone credible, experienced, and fully compliant with every legal requirement can feel impossible. We understand how many questions you may have, and we welcome them. Our role is to reassure you, guide you, and make sure both you and your dog feel safe and understood long before you go away.

Families from Cardiff, Newport, Pontypool, Caerleon, Monmouth, Chepstow, Abergavenny and the surrounding areas trust us with their dogs because solo boarding offers a genuine alternative to kennels. Instead of a noisy, unfamiliar environment, your dog comes straight from your home into ours and becomes part of our family for the whole stay. This is one of the most sought-after solutions for owners who want care that is warm, ethical, personal and deeply attentive. We welcome only one family at a time, ensuring your dog receives complete focus, no sharing of space or attention, and a peaceful environment where they can settle naturally.

This personalised approach makes all the difference. Your dog moves from one loving home to another, easing separation and helping them feel relaxed and secure. They continue their familiar routine—walks, meals, naps and playtime—without disruption. They never have to adapt to unknown dogs or stressful surroundings. Their days are filled with reassurance, presence, and affection, creating a quiet, gentle experience that helps them settle far more easily.

Our professionalism is supported by solid training and extensive qualifications. We hold a Level 4 in Professional Pet-Sitting, Dog Walking, Dog Daycare and Dog Boarding, a Level 4 in Canine Behaviour, a Veterinary Assistant Diploma, and certified training in canine first aid, animal psychology and pet care. Since 2017, every course, certification and licence has been completed with one goal: offering your dog the safest, most compassionate care possible. We are fully insured, fully DBS-checked, protected by CCTV, and fully compliant with all regulations. Our current licence is 24/02159/ANIBOA. We have left nothing to chance because you deserve complete peace of mind.

Before any stay, we take time to meet you and your dog. Some dogs bond instantly; others need a little longer. These meetings are essential, allowing your dog to build trust at their own pace and helping you feel confident about leaving them when the day finally comes. With five years of experience, we can tell whether your dog will truly settle with us. Their wellbeing always comes before money, and we would never agree to board a dog unless we know they will be happy.

Since opening in 2018, we have cared for dogs, cats and many small animals, and we are proud to say that we have never boarded a distressed dog or waved off an anxious owner. This commitment has earned us multiple awards, including Best Home Boarding from Pet Directory Services in 2023, a Theo Paphitis Small Business Sunday win, the Best of Welsh Business Awards in 2022, Home Boarding Business of the Year from the Pet Industry Federation in 2023, and several other finalist and runner-up placements across 2021, 2022 and 2024.

Our loyal clients speak for us. Their testimonials describe a safe and comforting home where dogs receive constant love, regular updates and a level of attention that feels truly personal. Many share stories of puppies growing in confidence, nervous dogs learning to trust again, and pets returning content, calm and sometimes a little too comfortable. They choose Poochee Care again and again because they know their dogs are treated like family.

This dedication is also what earned us a place in the Top 100 Pet Boarding & Daycare Services in Europe in 2025, a recognition of our unique approach and the warmth at the heart of everything we do. Poochee Care remains a home defined by sincerity, professionalism and gentle, one-to-one care. And the promise that captures our spirit better than anything else remains unchanged: Your dog, our only focus.