FROM ONE NANNY TO CANBERRA’S MOST TRUSTED AGENCY: THE STORY BEHIND CAPITAL TOTS NANNIES

Winning Best Professional Nanny Agency – Canberra 2026 is more than a milestone for Capital Tots Nannies Pty Ltd. It is the result of years spent on the ground, working closely with children and families, and building something that was never just about business, but about raising the standard of nannying itself.

A career built in real homes, not boardrooms

Behind Capital Tots Nannies is founder Jessica Bunting, a career nanny whose journey began long before the agency existed. With more than a decade of hands-on experience across Australia, the UK, and China, her approach to childcare was shaped not by theory, but by real families, real routines, and real trust.

From newborn care to supporting teenagers, and even leading curriculum development within an international preschool setting, her experience spans the full spectrum of childhood. This depth of knowledge became the foundation of everything Capital Tots Nannies stands for today: thoughtful, personalised support that recognises every child and every family is different.

The moment that sparked something bigger

Like many great businesses, Capital Tots Nannies was born out of a problem. While working as a small business (previously Nannying The Tots) in Canberra, Jess found herself constantly turning families away. There simply wasn’t enough availability to meet demand.

What stood out wasn’t just the volume of enquiries, but the clear need for something better, a service that combined professionalism, reliability, and a genuinely personal approach.

Instead of scaling back, she chose to build forward.

Capital Tots Nannies was created to bridge that gap, giving families access to a trusted network of experienced nannies, while also ensuring nannies themselves are respected, supported, and fairly compensated.

Raising the standard of nannying

From the beginning, the goal was never to be just another agency. It was to redefine what families could expect.

Every nanny is personally interviewed, thoroughly vetted, and selected against strict criteria including qualifications, experience, references, and safety checks.

But beyond credentials, the focus is on something harder to measure: warmth, trust, and genuine connection.

This is what allows Capital Tots Nannies to deliver a service that feels both professional and deeply personal, whether supporting a newborn overnight, helping families through busy school terms, or providing seamless care at weddings and events.

Built on understanding what families actually need

One of the defining strengths of Capital Tots Nannies is that it has never lost touch with its roots.

Jess continues to work as a nanny herself, staying closely connected to the realities families face day to day.

This hands-on approach ensures the agency evolves with real insight, not assumptions. It is why services extend beyond traditional placements to include night nannying for exhausted new parents, flexible short-term support during school holidays, and tailored event care that allows parents to be fully present.

Every offering is designed with one goal in mind: making life easier for families while ensuring children feel safe, engaged, and genuinely supported.

More than a service, a trusted network

At its core, Capital Tots Nannies is about connection.

It is about carefully matching the right nanny to the right family.

It is about creating consistency so children can build trust.

And it is about giving parents the confidence to step away, knowing their children are in capable hands.

Over time, this has grown into a trusted network of professionals who share the same values: reliability, professionalism, and a genuine love of working with children.

A well-earned recognition

Being named Best Professional Nanny Agency – Canberra 2026 reflects not only the quality of service provided, but the intention behind it.

Capital Tots Nannies was never built to be the biggest.

It was built to be the most trusted.

And that trust has been earned the same way it all began, through consistency, care, and an unwavering commitment to doing things properly.